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Support
Level

$0*

Research & Planning Fee

When you know what you want us to book for you and just want some support along the way

Example: "Please book us such-and-such cruise on this date."

Includes...

Complimentary consultation
Coaching on best options for your vacation
Detailed trip quote
Coordination & booking of flights
Coordination & booking of accommodations/stateroom
Coordination & booking of ground transportation (transfers, rental car, trains, limos)
Travel insurance
Trip requirements / preparation assistance
In-travel support when delays or other issues arise
< 48-hour response time to questions and requests
Final itinerary access through a mobile app

Advisor
Level

$250

When you need help finding the best resort, cruise, or organized tour for your vacation

Example: "We want to cruise the Mediterranean next spring."

Includes...

All the inclusions of the "Support Level" service, plus:
2-3 options of resort/cruise/escorted tour
Presentation of vacation proposal options via Zoom call
One major revision (dates, hotel/resort) before booking begins
Unlimited minor revisions (room type changes, flight adjustments, excursion swaps) before booking begins
Final itinerary and city guides both in mobile app and printed (US shipping included)

Concierge
Level

When you want full-service, custom trip design, planning, and concierge-level support for your vacation

Example: "We would like you to plan us a culinary tour thru Italy."

Includes...

All the inclusions of the "Support Level" & "Advisor Level" services, plus:
A bespoke door-to-door itinerary, including excursions and even restaurant recommendations
Presentation of custom-designed trip via Zoom call
Coordination & booking of tours/excursions/activities
Concierge services (e.g. restaurant & show reservations)
Booking of special requests (e.g. massages, private dining)
< 24-hour response time to questions and requests

Non-commissionable lodging (e.g. home rental services, AirBNB, VRBO, etc) - 10-15% of rental total
Domestic US Airline Ticketing Fee - $30 per ticket ($15 for addt’l dest)
International Airline Ticketing Fee - $50 per ticket ($25 for addt’l dest)
Airline Ticket changes and cancellations - $30 per ticket, plus airline change costs